• At our company, property management is our core expertise and primary focus. We specialize in managing rental properties and make it our top priority to ensure the satisfaction and success of our clients' investments.
• We maintain a low ratio of properties to managers, ensuring that each of our clients' investments receives the individualized attention and care it deserves, resulting in maximum value for their money Our team is composed of highly trained professionals who are dedicated to effectively managing your property. We are always available and ensure that a representative will be able to assist you with your call promptly.
• We employ effective marketing strategies to quickly and efficiently find high-quality tenants for your property. In addition to utilizing popular real estate portals, our user-friendly agency website also provides additional exposure for your property.
• We exercise great caution during the tenant qualification and selection process by utilizing reliable tenant databases such as [tenant database inserted here] This ensures that only qualified and suitable tenants are placed in your property.
• We pledge to provide a high level of professional. personalized service that we consider to be unmatched in our region.
• Our team comprises of professionals who are industry trained to manage your property and also members of the Real Estate Institute of REA, REINZ, ensuring that you receive the best service possible.
• We have put in place detailed documents outlining our policies and procedures to guarantee uniformity and an efficient management service.
• We will maintain regular communication with you and keep you fully informed on all significant matters concerning the leasing and management of your property.
• Our after hours mobile is available 24 hours a day in case of emergencies at your property.

Our Services

• Unlimited and personally-led viewings of your property with potential tenants.
• Wide-reaching advertising of your property on our agency website and various real estate portals.
• Creating compelling and distinctive property listing descriptions.
• Careful selection of tenants through a thorough screening and qualification process.
• Preparation of a comprehensive initial Property Condition Report.
• Facilitation of the signing of all tenancy documentation by tenants.
• Handling of initial payments and deposit lodgment with the Office of Fair Trading.
• Conducting a thorough and detailed final Property Condition Report.
• Processing of tenant deposit refund after vacating.
• Regular inspection reports of your property, as needed.
• Regularly reviewing rent based on current market comparisons.
• Managing rent collection with multiple payment options.
• Electronic transfer of rent to your designated account on a monthly basis.
• Closely monitoring tenant payment status and proactively addressing rent arrears.

Our Fees

Management Fee - 8 % + GST (Paid on the 15th of the month and the 1st of the month)

Letting Fee - 1 x weeks rent + GST

Inspection Fee - $50 + GST

Tenancy Tribunal Application - $27 + GST

Tenanting your property

Our 5-step screening process ensures that we find the most suitable tenant for your property.

1. Identification - Photo preferred (Drivers Licence I Passport / Proof of Age Card / Pensioner Card

2. Income Verification - Payslips/ Letter from employer/ Bank Statement

3. Search of national tenancy database

4. Thorough review of tenancy history and personal references

5. Final approval or disapproval by the property owner. - You will always be consulted before any tenancy approval is granted.

Managing you property

• Leasing - To efficiently place a tenant who has undergone a thorough screening and qualification process in your property.
• Ingoing inspections - To accurately document the condition of your property at the start of the tenancy to prevent misunderstandings or disputes at the end of the tenancy.
• Routine Inspections - To monitor the condition of your property and keep you informed of any necessary maintenance concerns while ensuring that the tenant is maintaining the property.
• Outgoing/Bond Inspection - To safeguard the condition of your property by ensuring it is returned in the same condition as it was at the start of the tenancy, with allowance for normal wear and tear.
• Accounts - To keep track of the financial transactions related to your property, including income and expenses, to ensure proper record keeping for an investment property.
• Arrears - To keep tabs on any overdue rent payments to ensure tenants are fulfilling their obligations outlined in their Residential Tenancies Agreement.
• Maintenance and Repairs - To manage and schedule maintenance and repairs, and ensure that all work performed at your property is completed by fully qualified and insured professionals.
• Consumer, Trader & Tenancy Tribunal - To provide effective and legal representation for you. We will always try to reach a compromise in the event of a dispute, but if necessary, our team members have a successful history in this area and can provide the best representation for you.